We are here to help.
The Iowa Department of Human Rights (DHR) brings strength to Iowa's rich heritage. Our three divisions - Community Action Agencies, Community Advocacy and Services, and Criminal and Juvenile Justice Planning - work to reduce cultural, social, and economic barriers to opportunities for Iowans to succeed.
Extended Unemployment Benefits
Iowans who have exhausted their entitlement of the additional 13 weeks of Pandemic Emergency Unemployment Compensation (PEUC) may be eligible for the State Extended Benefit (EB) program of up to an additional 13 weeks. The payable period for State Extended Benefits (EB) in Iowa began the week of May 17, 2020, when the 13-week average insured unemployment rate reached 5.0%. Unemployed workers who exhaust their allotted weeks of regular state unemployment and then the 13 weeks of federal PEUC benefits will now be eligible for State EB, which provides up to an additional 13 weeks of regular unemployment benefits while State EB is still triggered “On” in Iowa. For more information, visit https://www.iowaworkforcedevelopment.gov/state-extended-benefits
Rent and Mortgage Assistance
Iowa Finance Authority's COVID-19 Iowa Eviction and Foreclosure Prevention Program provides short-term relief to income-eligible renters and homeowners who are at risk of eviction or foreclosure due to a documented COVID-19 related loss of income. Housing Recovery Helpline 855-300-5885
Des Moines Residents
The Rental/Mortgage Assistance program provides one-time or short-term (no more than three months) emergency payments are available on behalf of individuals or families, For eligibility requirements and program details, call IMPACT Community Action Agency at 515-274-9496.
West Des Moines Residents
West Des Moines Human Services offers emergency financial assistance to help qualifying residents of West Des Moines. Emergency Financial Assistance provides partial payments in a crisis situation towards rent, gas/electric and water utility bills, or fuel along with assistance in working with related organizations/agencies. For more information, call 515-222-3660.
Iowa COVID-19 Free Legal Hotline
Iowa COVID-19 Legal Advice Hotline 800-332-0419 Iowans experiencing legal issues related to COVID-19, such as eviction, denial of unemployment benefits, employment issues or identity theft may call the hotline. Callers can leave a message, and a representative will call them back. The hotline is a project of Iowa Legal Aid, the Iowa State Bar Associatio,n and the Polk County Bar Association’s Volunteer Lawyers Project.
Community Action Agencies
Many community action agencies offer assistance such as food banks, food delivery initiatives, clothing, diapers, and addressing other emergency needs. There is a network of 17 community action agencies that serves all of Iowa's 99 counties. To find a community action agency near you, visit the Iowa Department of Human Rights' website.
COVID-19 Testing for Uninsured
Uninsured individuals who may be positive for COVID-19 have the option of getting tested at Broadlawns Medical Center and Primary Health Care. Through special funding through the CARES Act, both healthcare systems can test and treat uninsured individuals for free.
Primary Health Care (PHC)
The Respiratory Clinic is open to all; being a PHC patient is not a requirement. The clinic is located immediately south of the Engebretsen Medical Clinic at 2401 SE 14th Street. Hours of operation are 8:00 - 5:00 pm, Monday - Friday. Individuals will be tested if they meet criteria set in place by Iowa Department of Public Health and by the clinician.
No appointments are necessary. Patients will be seen in the order they arrive. Questions or to schedule a Telehealth appointment to talk with a healthcare provider first, patients are encouraged to call their home PHC location. All others may call (515) 248-1400. Individuals with COVID-19 symptoms are encouraged to to call first before entering a PHC Clinic or go directly to the Respiratory Clinic.
Broadlawns Medical Center
Symptomatic patients can come to the Broadlawns Urgent Care at the hospital which is open Monday through Friday from 8 am-8 pm and Saturday 9 am-3 pm. Symptoms per CDC recommendations include fever, cough, shortness of breath or difficulty breathing, chills, repeated shaking with chills, generalized muscle pain (not injury related), headache, sore throat, new loss of taste or smell.
Persons without symptoms who are concerned about whether or not they need testing due to exposure to a known COVID person may be tested by their Primary Care Provider in any of the Broadlawns Primary Care or Family Medicine clinics.
COVID-19 Test Iowa Sites/Schedules
The Test Iowa COVID-19 test is free and available to Iowans wishing to get tested, regardless of symptoms or potential exposure. Before heading to a Test Iowa location, you must first complete an online assessment at the Test Iowa website at https://www.testiowa.com. You will then receive instructions on your scheduled appointment and location. Information about the COVID-19 Test Iowa locations and schedules is available at the State's website https://coronavirus.iowa.gov.
FCC Designates 9-8-8 for National Suicide Prevention Lifeline
On July 16, 2020, the Federal Communications Commission adopted rules to establish 9-8-8 as the new, nationwide, 3-digit phone number for Americans in crisis to connect with suicide prevention and mental health crisis counselors. The rules require all phone service providers to direct all 988 calls to the existing National Suicide Prevention Lifeline by July 16, 2022. During the transition to 988, Americans who need help should continue to contact the National Suicide Prevention Lifeline by calling 1-800-273-8255 (1-800-273-TALK) and through online chats. Veterans and Service members may reach the Veterans Crisis Line by pressing 1 after dialing, chatting online at www.veteranscrisisline.net, or texting 838255.
See news release: https://www.fcc.gov/document/fcc-designates-988-national-suicide-prevention-lifeline
Respond to the 2020 Census
You can still complete the 2020 Census questionnaire online, by phone, by mail, or when a census taker comes to your door. Visit https://my2020census.gov or call 844-330-2020 to get started. Language support is available. Learn more at https://2020census.gov/en/languages.html.
Avoid Census-related Fraud and Scams
We've heard about COVID-19 scams, but scammers are also taking advantage of the Census survey. Census takers will never ask you for information about your social security number, bank account or credit cards, or ask for money. For more on census scams, visit https://2020census.gov/en/avoiding-fraud.html.
CDC-Considerations for Schools
COVID-19 Language Resources
American Sign Language Videos-CDC
Centers for Disease Control and Prevention (CDC)
Centers for Disease Control and Prevention (CDC)-Resources for Limited English Proficient Populations
Congolese Health Partnership Videos
Coronavirus, State Website
Crescent Community Health Center-Marshallese Language
EMBARC Ethnic Minorities of Burma and Advocacy and Resource Center
Iowa Department of Human Rights-Language Access
Iowa Department of Public Health
Iowa Spanish Helpline 515-344-3936
Multi-Lingual Hotline 1-877-558-2609
(Refugee Alliance of Central Iowa and partners)
Test Iowa-COVID-19 Testing (Spanish available)